Research Unit Information Logistics

Mastering and using information

The research unit Information Logistics applies logistical methods to the design of processes and information flows. The objective of this research group is to enable companies to provide the correct information to the right addressee (customers or management, for example) in the right quality, at the right time and the right place, at appropriate costs and in a flexible and customized way.

The growing amount of information is to be methodically mastered and made usable so that companies are prevented from “drowning” in information. Some of the key topics are: enterprise content management, document management, workflow management, process-oriented knowledge management or e-learning.