Process & IT Management

Process & IT Management


Process or business process management (BPM) is one of the initial building blocks of a well-functioning company. Today, however, over 70 percent of failures to comply with delivery dates lie in inadequate coordination of cross-departmental processes. The operational "silos", which inevitably develop for your own processes and even more so for those upstream and downstream of order processing, have an additional negative impact on this development. At the same time, the activities of and, in particular, between the individual business areas are not transparent, which is an indicator of inefficient and ineffective process management.

Especially through regular fine tuning between the sales, purchasing, and production planning business units, one can actively counteract this undesirable development in the entire order processing cycle across all business units. The quality of production planning and control activities can be increased with little effort through the cyclical information exchange of available capacities, the current supply situation and evaluation of forecasts, as well as the required purchased parts. For this synchronization of sales and operations activities, the introduction of a sales & operations planning tool is an ideal solution. Comprehensible documentation, starting with the request through to delivery, is essential. In this way, process durations can be significantly shortened and delivery reliability sustainably increased. For these activities to be effectively and efficiently supported, all processes must be examined in terms of their degree of digitalization. The use of operational application systems as auxiliary instruments to create transparency throughout the entire order processing cycle is absolutely necessary. The IT systems must be analyzed according to their specific area of application and functionally assigned to the respective processes and tasks.

With the methodical process and IT analysis of your order process, we not only increase your adherence to delivery dates with a minimum of coordination effort, but also contribute to a direct and measurable improvement of your processes and their transparency. With little effort we are able to analyze all organizational core processes in your company and optimize them according to the principles of a modern business organization. At the same time, we enable you to gain an overview of the operational application systems that should serve as support instruments for your company.