Research Activities at FIR
Here you can find a list of research projects which are or have been carried out by FIR:
Please filter the list according to the criteria that are relevant to your inquiry.
SEEK
Self diagnosis and increase of capacity for innovation in small and middle-class enterprises – Identification of success metrics of product accompanying service innovation
The goal of the SEEK-project was the identification of small and middle-class specific operationalisation of a successful service development and a valid determination of branch specific systematic service development as well as the definition of interbranch success metrics.
Developing product-related services embodies a tremendous challenge to SMEs. Thus the goal of this project was the identification of success factors in SME's service engineering. By knowing these factors it s possible to supply SMEs with specific and individual guidance. On top of that a low-cost and ressource-conserving self-assessment tool should be provided. This tool should enable SMEs to measure there innovation skills.
Project partners
Topic Area
- Service Management
Research Focus
- Digital Products