AIM4Admin
AI Management for Administrative Processes in Small and Medium-Sized Enterprises (SMEs)

The aim of the ‘AIM4Admin’ research project is to give small and medium-sized enterprises (SMEs) a clear overview of where and how artificial intelligence (AI) can be meaningfully applied in their administrative processes. To this end, a freely available ‘AI Navigator’ is being developed that guides SMEs step by step from initial idea to a well-founded implementation decision.
Initial Situation
Administrative tasks such as bookkeeping, HR administration or regulatory reporting take up an average of 6.9 % of working time in German SMEs – markedly more than in large companies. AI could save significant time here, but SMEs currently lack an overview of
- which of their processes are actually suited to AI,
- which technologies are appropriate, and
- whether implementation pays off economically. It is this missing overview – not a lack of capability – that keeps many companies from tapping into existing potential.
Solution Approach
A digital AI navigator is being developed as part of the ‘AIM4Admin’ project that gives SMEs exactly this overview: it shows which administrative processes are suited to AI, which concrete AI solutions fit, and what steps are needed for successful implementation. A final profitability analysis also provides a clear basis for decision-making. All components are developed together with companies from industry and academia and tested in real-world use cases.
Expected Result
The central result is the AI Navigator: a free, web-based tool that guides companies from process analysis through the selection of suitable AI solutions to a profitability assessment. An accompanying handbook makes it easy to use even without prior expertise, and a continuously updated overview ensures the tool stays current as AI technology evolves.
Benefits for the Target Group
With the AI Navigator, SMEs gain a simple way to get clarity on their own AI potential for the first time – without prior knowledge, external consultants or additional investment. This allows them to invest specifically in worthwhile solutions, speed up administrative workflows and free employees from routine tasks. This creates room for value-adding work and helps SMEs keep pace with larger competitors.
Associated partners
- ASTI Gießereigeräte GmbH, Sinsheim
- DX FACTURE GmbH, Aachen
- FEG Textiltechnik Forschungs- und Entwicklungsgesellschaft mbH, Aachen
- GreenGate AG, Windeck
- Handwerkskammer (HWK) Aachen, Aachen
- Hubert Waltermann Eisenwarenfabrik und Gesenkschmiede GmbH & Co., Balve-Garbeck
- MicroStep Europa GmbH, Bad Wörishofen
- Reiser AG Maschinenbau, Veringenstadt
- Robert Wolf GmbH, Leinfelden-Echterdingen
- VS-Apps GmbH, Aachen
Branch
- Services public/private
Topic Area
- Information Management
Research Focus
- IT-Komplexitätsmanagement
FIR Topics
JRF Guiding Topic
- Society & Digitization
- Industry & Environment





