AIM4Admin

AI Management for Administrative Processes in Small and Medium-Sized Enterprises (SMEs)

The aim of the ‘AIM4Admin’ research project is to give small and medium-sized enterprises (SMEs) a clear overview of where and how artificial intelligence (AI) can be meaningfully applied in their administrative processes. To this end, a freely available ‘AI Navigator’ is being developed that guides SMEs step by step from initial idea to a well-founded implementation decision.

Initial Situation

Administrative tasks such as bookkeeping, HR administration or regulatory reporting take up an average of 6.9 % of working time in German SMEs – markedly more than in large companies. AI could save significant time here, but SMEs currently lack an overview of

  • which of their processes are actually suited to AI,
  • which technologies are appropriate, and
  • whether implementation pays off economically. It is this missing overview – not a lack of capability – that keeps many companies from tapping into existing potential.

Solution Approach

A digital AI navigator is being developed as part of the ‘AIM4Admin’ project that gives SMEs exactly this overview: it shows which administrative processes are suited to AI, which concrete AI solutions fit, and what steps are needed for successful implementation. A final profitability analysis also provides a clear basis for decision-making. All components are developed together with companies from industry and academia and tested in real-world use cases.

Expected Result

The central result is the AI Navigator: a free, web-based tool that guides companies from process analysis through the selection of suitable AI solutions to a profitability assessment. An accompanying handbook makes it easy to use even without prior expertise, and a continuously updated overview ensures the tool stays current as AI technology evolves.

Benefits for the Target Group

With the AI Navigator, SMEs gain a simple way to get clarity on their own AI potential for the first time – without prior knowledge, external consultants or additional investment. This allows them to invest specifically in worthwhile solutions, speed up administrative workflows and free employees from routine tasks. This creates room for value-adding work and helps SMEs keep pace with larger competitors.

Branch

  • Services public/private

Topic Area

  • Information Management

Research Focus

  • IT-Komplexitätsmanagement

FIR Topics

  • AI and Data Science
  • JRF Guiding Topic

    • Society & Digitization
    • Industry & Environment

    Projectinfos

    Duration
    01.08.202631.07.2028
    Funding no.
    01IF25307N
    Funding context
    IGF – Förderprogramm ‚Industrielle Gemeinschaftsforschung‘