Production Management

The Impact of Digitalization on Business Processes

In particular for manufacturing companies, business processes represent the link between suppliers and customers as well as within the value chain. In application-oriented research projects we investigate the influence of digitalization on business processes and the logistics of manufacturing companies.

Optimization of order processing

The aim of the Production Management unit is to optimize companies' business processes to increase operational efficiency or to develop new business areas in order to maintain and enhance their competitiveness. The focus is on industrial order processing and the involved sub-processes. This includes sales and the quotation process, procurement,  as well as production planning and control through to dispatch.

In addition to information flows, the focus is on internal and external material flows. The core elements and goals of digitalization, including digital process automation and optimization as well as the collection and evaluation of data, play an important role here, as the increasing availability of technologies creates new application scenarios. New technologies have an impact on the architecture and functionalities of established business application systems, such as ERP systems, and production-related systems such as Manufacturing Execution Systems. Further, the unit explores possibilities for the optimal integration of logistics and business processes as well as the associated information systems, both within the organization and in the customer-supplier relationship. We are also researching new ways of handling master and transaction data for all business processes, i.e. enhancing the quality of data or gaining new insights through data analysis methods.


Main topics in Production Management

The Production Management unit conducts research in three subject areas:


Our Expertise – Your Benefit

  • 40 years of experience and the resulting comprehensive understanding of internal and external business processes of companies of various industries and sizes.
  • Knowledge of all common business application systems (e.g. ERP, MES, BDE, MDE) and relevant information and communication technology, as well as current technology trends.
  • Competence in the development, application, management and implementation of research projects in research consortia, associations, and businesses from start-up to corporate group.


Bottom Line

The integration of business processes and IT systems as well as their anchoring in the company are the key topics of our research activities. The object of investigation is increasingly shifting from the transfer or the reduction of established solutions to the development and testing of new applications. With a special focus on manufacturing companies, we ensure the attractiveness and profitability of Germany as a production location.

» We support companies in designing and implementing efficient production and logistics systems. Through the integrated consideration of business processes, IT systems as well as planning and control principles, we create integrated and efficient solution concepts. «

Tobias Schröer, Bereichsleiter Produktionsmanagement
Leiter Competence-Center Logistik

The aim of the research project is to provide industrial companies barrier-free, reliable access to the 3D production of spare parts and components. The 3Dsupply project is designing a generic reference model for a highly flexible supply network for 3D printed spare parts.


Within the add2log project, an inter-company software-based platform, which provides central coordinating functions for an emerging value creation network between manufacturers, logistics providers, and third parties, will be developed and implemented as a prototype. The platform makes it possible to combine and integrate the potentials of additive manufacturing and agile logistics, resulting in new business models.


The goal of AM4Industry was the development of a holistic cost-benefit-model which enables the user to decide whether or not to use Additive-Manufacturing-Technologies from an economic standpoint.


The projects aim was the development of a procedure with integrated calculation sequence which specifies the ISO 14067 and optimises the carbon footprint of fluid powered and electromechanical linear drives. This Method was implemented into a calculation tool which follows the needs of SME to estimate the climate impacts of a planned facility with little effort.

CoE D-1

The Aachen Cluster of Excellence "House of Production" aims at controlling the complex interplay of heterogeneous processes in a highly dynamic environment in high-wage countries. The central hypothesis in the sub-project D-1 is that establishing mechanisms of self-optimisation leads to a quicker achievement of an optimum under changing input parameters. The Vision is to design a viable and changeable production management system to improve the dynamical adaption to optimal operating points.


Overall target of the Industrie 4.0 competence center is to enable SME to efficient and and effective processes along the value chain by digitalization and connectivity. The three hubs Ostwestfalen-Lippe, Ruhr and Rhineland cover the target region of North Rhine-Westphalia.


The aim of iProd is the development and validation of a solution concept which, within the scope of Industrie 4.0, exploits the technical possibilities of digitization. The digital image of a production is the basis for the holistic analysis and evaluation of the automatically recorded data. On the basis of the examined patterns in the production system, exact predictions of the future system behavior can be made while taking account of influencing disturbing factors and accompanying deviations.


The aim of the research project was to increase the efficiency and effectiveness of search queries in ERP systems. Hereby, it reduced the effort for the user and improved the quality of the results. The achievement of the goals was realized by the development of a self-learning, context-based search engine for ERP systems. By taking into account the context of a search query, user behavior and a results evaluation by the user, the result quality of search queries was continuously increased. The development of a demonstrator was intended to show the usefulness of the concept by testing it in different scenarios and evaluating it by means of an economic assessment.


General goal of the research project "WertGeiD" was to support small and medium sized industry service providers to evaluate the effetcts of Lean Management principles on services offered.